Program manager, IT job description (2023)

job descriptions

Programmmanager, ITjob description


162Voices for program manager, IT

Program Manager, IT, provides an organizational strategy that directs the direction and execution of project management, including the use of appropriate project management methodologies.

Programmmanager, ITduties

To write an effective IT program manager job description, start by listing detailed duties, responsibilities, and expectations. We've included templates for program managers and IT job descriptions that you can modify and use.

Exemplary responsibilities for this position include:

Identify and implement key leverage points within the program to create and influence positive change

Anticipate project changes and proactively adjust processes to mitigate risk

Mentor project members assigned to the program

Determine program parameters, design approach/strategy and create a program plan

Ensure the integration of projects and adjust project scope, schedule and budgets as needed to the needs of the business

Track key project milestones and recommend adjustments to project managers

Plan cross-project priorities within the program

Program liaison for communications, milestones, and review briefings

Oversees a portfolio of related projects, facilitating metrics (cost, budget, dashboard), portfolio governance and mentoring project managers within the portfolio

Manages and coordinates the implementation of multiple projects including work plan, schedule, risks/issues and budget using project management tools and techniques

Programmmanager, ITqualifications

Qualifications for a job description may include education, certification, and experience.

Licenses or certifications forProgrammmanager, IT

List any licenses or certifications required for the position:PMP, PMI, ITIL, SW, PM, SPC, RTE, CSM, MS, GLSS

education forProgrammmanager, IT

Typically, a job requires a certain level of education.

Employers hiring a program manager or IT job typically want their prospective employee to have a relevant degree, such as a master's degreeBachelor's and Master's degreesInInformatics, Economics, Project Management, Education, Technology, Healthcare, Technical, Engineering, Information Systems, Economics/Administration

skills forProgrammmanager, IT

Desired skills forProgrammmanager, ITcontain:

Methods of project management


risk management

(Video) A Day in the Life of a Program Manager | Google Project Management Certificate

change management

cost management

processes and tools


Standard methods for project management


Desired experience forProgrammmanager, ITcontains:

PMP (or comparable PM certification), PgMP desired (or comparable Program Mgr certification), Six Sigma certification desired

7+ years project management and 2+ years program management experience

3+ years experience in overall leadership role (setting direction, making decisions)

Excellent communication skills (written, oral, interpersonal) as well as the ability to collaborate internally or across groups while building credible relationships

Application development background preferred

PM certifications are desirable (PMP, PgMP, Prince2)

Programmmanager, ITexamples


Program manager, IT job description

Sample job description


  • Microsoft Word (.docx).DOCX
  • PDF-Dokument (.pdf).PDF
  • Image file (.png).PNG

Our company is looking for an IT Program Manager position. Thanks in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your CV.

Program manager responsibilities, IT

  • Conduct method studies and work sequence analysis to develop “standard work” best practices
  • Apply lean methods to reduce waste and process variability in the service industry
  • Design and implement system automation and production controls
  • Manage the development and implementation of a strategic technology roadmap for the assigned area
  • Consult management to design technology solutions, review departmental goals, and report on IT progress and issues
  • Support consolidation and analysis of program IT surveys and analytics
  • Manage the coordination of analysis and design of automated solutions to business problems
  • Establish standards and procedures for IT and change schedules and plans as needed
  • Monitor project results against technical specifications
  • Facilitate the introduction of new or improved processes and/or procedures

Program manager qualifications, IT

  • Excellent verbal and written communication skills, including the ability to communicate easily with senior management
  • Ability to travel domestically and internationally for 2-3 weeks up to 20% of the year
  • Ability to convey highly technical topics to both a technical and non-technical audience
  • Demonstrated innovation in the development and delivery of IT test programs, including experience administering SDLC tests or relevant experience
  • Knowledge of COBIT (Control Objectives for Information and Related Technology), COSO and IIA Internal Audit Standards
  • Experience or knowledge of IT controls and processes according to SOX 404 and 302


Program manager, IT job description

Sample job description


  • Microsoft Word (.docx).DOCX
  • PDF-Dokument (.pdf).PDF
  • Image file (.png).PNG
(Video) Role of Program Manager

Our growing company is seeking a Program Manager, IT. Please see the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates who do not necessarily have all the qualifications but do have sufficient experience and talent.

Program manager responsibilities, IT

  • Manages customer expectations, provides updated information to senior management and chairs steering committee meetings
  • Identifies and manages program dependencies and critical paths
  • In support of the manager, the IT PMO regularly reviews ongoing projects to ensure they meet the PMO's quality standards
  • Provides project managers with mentoring to achieve desired outcomes
  • Profound evidence of matrix leadership in global teams
  • Leads multiple teams and parallel workflows in delivering high quality software and technology solutions and works closely with technical teams to develop and track release milestones and timelines
  • Coordinates with partners to add value and realize clear business benefits
  • Develops and maintains project plans, work process investment plans, demand and project execution plans with business partners and shared services
  • Leads teams of project managers, vendors and technical leaders in a highly structured organization
  • Manages targeted project recovery activities, including rapid situational analysis, needs analysis, and hands-on collaboration to get struggling projects and teams back on track

Program manager qualifications, IT

  • Fifteen (15) years of relevant industry and/or government experience in IT program management, including providing senior and mid-level analyst/project manager management and guidance
  • 10+ years of professional experience leading technology projects with cross-functional matrix staff (including vendors) with high integration across multiple business units and technical discipline
  • Previous knowledge as a Scrum Master for managing agile projects with agile software development methods, especially Scrum, Lean or Kanban, would be ideal
  • Ability to understand key metrics to measure, monitor and optimize forms
  • Safe handling of Microsoft Office, especially Excel and PowerPoint, as well as SharePoint
  • Ability to prioritize and organize multiple tasks while maintaining focus


Program manager, IT job description

Sample job description


  • Microsoft Word (.docx).DOCX
  • PDF-Dokument (.pdf).PDF
  • Image file (.png).PNG

Our innovative and growing company is looking for a position as Program Manager IT. If you are looking for an exciting job, please take a look at the list of qualifications below.

Program manager responsibilities, IT

  • Manages and coordinates testing of automated application controls that impact business processes
  • Management and maintenance of program tools (including the SOX Internal Controls and Risks System (SICRS) SharePoint site-based solution) and processes
  • Conduct internal control workshops and train new or existing control owners, testers and general SICRS users in the US and internationally
  • Works with internal support organizations including SharePoint CoP and QlikView CoE on application design, implementation, implementation of new extensions and application support
  • Leads cross-functional, multidisciplinary meetings and encourages teamwork that leads to positive outcomes
  • Independently lead projects that span multiple workflows or large programs involving multiple program managers
  • Manage project plans, budget, issues and risks
  • Can do third party product reviews and integrations
  • Collaborate with business owners on training, testing and related activities
  • Facilitate critical tradeoff decisions between investment, schedule, and customer value

Program manager qualifications, IT

  • Basic knowledge of routing, routing protocols, Internet and general network architecture
  • 5+ years of experience operating 24/7 in mission-critical production environments
  • 10+ years in the Department of Defense (DoD), required Air Force Medical IT experience - with a thorough understanding of the process of healthcare delivery in a DoD residential medical center
  • Extensive proven track record of leading support services teams on military clinical applications and devices used in a medical center
  • Experience in project management with a focus on IT projects
  • 6+ years of experience leading an organization with impact experience in business and technology


Program manager, IT job description

Sample job description


  • Microsoft Word (.docx).DOCX
  • PDF-Dokument (.pdf).PDF
  • Image file (.png).PNG

Our innovative and growing company is seeking a Program Manager, IT. Thanks in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your CV.

Program manager responsibilities, IT

  • Acts as a catalyst for the implementation of change incorporating appropriate change management skills
  • Prepares reports and monthly presentations for senior management on the status of the project
  • This individual is responsible for components of the Application Governance deliverables and guidance throughout RPSG Tech
  • Development of Requests for Proposals (RFP) for external services
  • Initiation, planning, execution and completion of all program deliverables as agreed
  • Responsible for the full lifecycle of programs from inception to completion
  • Create, maintain and explain program methodology, procedures and policies consistent with Enterprise PMO rules and policies
  • Supporting the supplier selection and management process (scope, plan and milestone definition, operational issues, delivery and milestone approval, quality control)
  • Promote program planning and control from an operational perspective (activity, milestones and resource planning), with a particular focus on core activities and global plan consolidation
  • Apply relevant project standards to create project management frameworks for all projects within the program

Program manager qualifications, IT

  • At least 5 years of experience in an application development environment
  • More than 5 years of experience in the pension industry
  • Bachelor's degree in a computer science-related discipline preferred
  • Proven track record of delivering information technology projects using various development approaches for internally and externally developed applications and technology package applications
  • Experience in process optimization, lean preferred
  • High attention to detail and ability to work within deadlines


Program manager, IT job description

Sample job description


  • Microsoft Word (.docx).DOCX
  • PDF-Dokument (.pdf).PDF
  • Image file (.png).PNG
(Video) Learn Everything About Program Manager Role | PM Job | Interview Questions | Program Manager Career

Our innovative and growing company is looking for a Program Manager in the IT field. We appreciate you taking the time to review the list of qualifications and apply for the position. If you do not meet all qualifications, you may still be considered depending on your level of experience.

Program manager responsibilities, IT

  • Leads change initiatives and working groups in the region
  • Advise executives, customers and employees on strategic solutions for dealing with obstacles within a project
  • Educates others on PMP principles and concepts
  • Acts as a functional expert and business solution architect for business process design, integration and solution strategies
  • Promotes the definition and implementation of technology architecture strategies for assigned business units based on the latest industry standards, best practices and a thorough understanding of business operations
  • Develops conceptual, logical and physical business and technology processes and architectures, working closely with other vendors, external partners and other architects as needed
  • Assesses strengths and weaknesses in technology architecture, including performance, quality, availability, design simplicity, security, and total cost of ownership
  • Facilitates and conducts work evaluation sessions with users to identify business and system requirements, which are used as input to jointly define the preferred technology solution design to ensure optimal business system configuration, flexibility, scalability and functionality
  • Develops strategic blueprints for comprehensive implementation methodologies to solve high-impact, high-profile problems through an expert and in-depth assessment of complex business processes
  • Provides input and influences the cross-functional and cross-business strategies in support of business and technical solutions required to support multi-tenant core platforms and business-specific technology solutions

Program manager qualifications, IT

  • More than 7 years of professional experience in project/program management and in the associated IT and process design
  • At least 7 years of project/program management, including successful implementation of complex programs
  • At least 5 years of experience in the financial services industry specializing in setting up retirement plans and plan data, with at least 3 years in investment management, portfolio management, back office systems or advisory systems
  • Experience with Microsoft Project Server
  • A very collaborative working style and also the ability to build strong partnerships
  • Ability to work well independently in a dynamic team environment with minimal supervision

Related job descriptions

Job Description Program Manager/Risk Manager

Acquisition Program Manager job description

Job Description of Analytics Program Manager

Job Description: Associate Program Manager

Job Description: Client Program Manager

Job Description of Compensation Program Manager

Development Program Manager job description

Job Description of Finance Program Manager

Job Description: Marketing Program Manager

Job Description Program Manager

Job Description Systems Program Manager

Job Description Program/Senior Program Manager

browse more

(Video) Roles and responsibilities of a Program Manager

Resume Builder

Create a resume in minutes with professional resume templates

Choose the best template- Choose from 15 leading templates.

Use pre-made bullet points- Choose from thousands of pre-made bullet points.

Save your documents in PDF files- Download it instantly in PDF format or share a custom link.

Create a resume in minutes

I am an employer

Reach multiple job boards

Access millions of professionals instantly

Use the free job board software

Post a job for free

or use our resume builder

Create a resume in minutes

Choose the best template

Use pre-made bullet points

Save to PDF files

(Video) What is the Role of a Technical Program Manager (TPM)? | Duties and Skills

i am a candidate


What are the roles and responsibilities of program manager in it? ›

The programme manager is responsible for:
  • planning and designing the programme and proactively monitoring its progress, resolving issues and initiating appropriate corrective action.
  • defining the programme's governance arrangements.

Why do you think you are a good fit for this program manager role? ›

Talk about the traits that make you a successful program manager. An ideal program manager can show empathy, problem solve, offer support, give constructive and respectful feedback, communicate effectively, and offer strategies and guidance to their team. Highlight your ability to communicate with various stakeholders.

How can I be an IT program manager? ›

Steps to become a program manager
  • Earn a degree. A bachelor's degree is typically the minimum educational requirement for a role in program management. ...
  • Become a project manager. ...
  • Get program management experience. ...
  • Collaborate with a program manager mentor. ...
  • Obtain certifications.
May 17, 2023

How is an IT program manager's role bigger than that of an IT project manager? ›

A program manager's work is ongoing, includes multiple projects, and supports larger company initiatives, while project managers focus on specific deliverables with set start and end dates.

How do I answer why would you be a good fit for this position? ›

How to answer “why are you a great match for this role?”
  1. Highlight your relevant accomplishments. ...
  2. Emphasize your unique skill-set. ...
  3. Explain your personality and work ethic. ...
  4. Practice, but don't memorize word for word. ...
  5. Keep your answer concise. ...
  6. Use the most relevant examples. ...
  7. Focus on the value you have to offer.

Why are you a good fit for this role sample answer? ›

💡 Example answer

In particular, my ability to work to tight deadlines and manage my time effectively make me a good fit for the role. For example, in my current job I have to manage my own workload, taking briefs from colleagues in multiple departments and creating a priority order that keeps everyone satisfied.

Why would you say you are the best fit for this position? ›

Your skills and qualifications. If you can prove that you've got all the skills that the company is looking for in a candidate, you'll have effectively answered the question. Your passion and motivation. You can highlight how good of a company fit you'd be and how much you love working in your field or industry.

Is IT hard to be an IT manager? ›

Is it hard to become an IT manager? Becoming an IT manager takes time, which can make it hard. You usually need a bachelor's degree, years of experience, and leadership skills to land the job. On the bright side, information technology is a rapidly growing field.

Can anyone be an IT project manager? ›

Many job descriptions ask for at least a bachelor's degree in computer science, business, or a related field. A degree can equip you with essential knowledge and expand your job opportunities. Keep in mind that it is still possible to become an IT project manager if you have enough relevant experience.

Is IT hard to be a program manager? ›

Program management is a complex profession that requires skills such as leadership, management, customer focus, and technical expertise. A very common path to becoming a program manager is to work as a project manager and build up experience working within project management structures.

What makes a successful IT project manager? ›

A successful project manager is aware of the capacity of their team. He or she is also able to think before clinching the deal and say no if needs be. Putting the well-being of your team and managing realistic expectations is a crucial project management approach.

Is IT hard to manage an IT project? ›

Much of the job boils down to scope, schedule, and budget, and although they require a vigilant eye and keen mind, they're not necessarily hard to do once you have some experience. The soft skills, however, can be quite difficult.

What do most IT managers make? ›

Salaries by years of experience in the United States
Years of experiencePer year
1 to 2 years$88,990
3 to 5 years-
6 to 9 years-
More than 10 years$102,162
1 more row

What makes you stand out from other candidates? ›

These can be professional skills, areas of expertise, personal qualities, or any relevant experience. Also, consider any impressive accomplishments from your past or career goals that speak to your commitment to the field. Think of ways to out-do the other candidates.

What makes you stand out from other applicants sample answers? ›

Your experience – “What makes me unique, is my years of experience in this field of work. I have had many years of experience, but I find that there is always something new to learn. I take time with my work, learn from it and am determined to make myself a better individual from it.

How do you handle stress and pressure? ›

Taking steps to manage stress
  1. Track your stressors. Keep a journal for a week or two to identify which situations create the most stress and how you respond to them. ...
  2. Develop healthy responses. ...
  3. Establish boundaries. ...
  4. Take time to recharge. ...
  5. Learn how to relax. ...
  6. Talk to your supervisor. ...
  7. Get some support.
Jul 1, 2014

Why should I hire you over other candidates? ›

Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.

What skills and experience can you bring to this role example? ›

“I can bring positivity, experience, a creative approach to solving problems, and the ability to embrace change enthusiastically. I can bring drive, a passion for this industry, and the ability to always treat your clients and customers in a way that will ensure they become long-term advocates of the business.

What is your weakness and how are you improving it? ›

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

What can you bring to the company? ›

Think about: your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.

What do you consider your strength? ›

In general, your strengths should be skills that can be supported through experience. For example, if you list communication as a strength, you may want to recall a situation in which you used communication to reach a goal or resolve a problem.

What does it mean to be a good fit for a position? ›

Being a good fit for a job means, of course, having the ability and experience to carry out the job duties, but it also means having the right combination of soft skills, character traits, and career goals that align with the mission and values of the organization and fits in well within the existing company culture.

How stressful is an IT manager job? ›

34% of them feel constantly or frequently stressed by their work, and this is 20% points less than the non-IT sector. Women working in the IT sector experience much less stress than those in non-IT jobs (35% vs. 53%). Around 31% of employees in the entire IT sector missed a workday because of stress.

Which skills an IT manager should have? ›

IT managers must strive to build a level of trust with employees through collaboration. They must also lead with honesty, integrity, and clear communication. Additionally, they need to exude a confident, positive attitude that inspires and motivates employees.

How much experience do you need to be an IT manager? ›

Most positions require a bachelor's degree at a minimum, and some expect a master's degree as well. Most IT managers also have roughly 10 years of experience working in the field as an IT support technician before moving into the managerial role.

Are IT project managers happy? ›

Project managers are generally happy and there are many reasons for this. Below, we list five of the most important factors that make project management a satisfying career path.

Does an IT project manager need to be technical? ›

Project managers require technical skills because they need to navigate all aspects of the projects they oversee. Technical work takes up a large portion of the work project managers do, which is why recruiters look for someone with valuable and relevant technical skills.

Do you need IT skills to be an IT project manager? ›

Those working in IT project management have a thorough knowledge of IT, possess a well-rounded skill set and are aware of current trends. They often hold a variety of IT certifications and/or have at least a bachelor's degree in an IT-related field.

What is the average age of a program manager? ›

The average age of an employed program manager is 46 years old.

Is program manager a good position? ›

Program management is a complex field with a great job outlook and high salaries that can increase based on your experience and results. In addition, as a program manager, you'll learn important intrapersonal and technical skills that are applicable to a wide range of jobs.

How do I become a program manager with no experience? ›

Here are our five top tips for getting into project management when you have no experience or qualifications.
  1. Highlight your core skills. ...
  2. Find a mentor. ...
  3. Network with other project managers. ...
  4. Explore professional development options. ...
  5. Get a professional membership.
Oct 18, 2022

Are IT project managers in demand? ›

Employment of project management specialists is projected to grow 7 percent from 2021 to 2031, about as fast as the average for all occupations.

What should every IT project manager know? ›

IT project managers are expected to have advanced knowledge of computers, operating systems, network and service desk administration. They must also be good communicators and be able to clearly explain complex technical issues. Other required skills include experience with scheduling, budgeting and resource planning.

Which company pays the most IT project manager? ›

Top companies for IT Project Managers in United States
  • Gilead Sciences. 3.6 $150,782per year. 525 reviews25 salaries reported.
  • Qualcomm. 4.1 $147,872per year. 1,647 reviews156 salaries reported.
  • Divihn Integration. 4.9 $146,237per year. ...
  • SunPlus Data Group, Inc. 3.5 $136,799per year. ...
  • Epic. 3.4 $136,270per year. ...
  • Show more companies.

Why do so many IT projects fail? ›

The most prevalent reasons for project failures, according to Project Management Institute research, include changes in organizational priorities, improper requirements collection, and changes in project goals.

What is the failure rate of IT projects? ›

While larger projects are more prone to encountering challenges or failing altogether, even the smallest software projects fail one in ten times. Large projects are successful less than 10% of the time.

Why is IT project success often so difficult to assess? ›

IT project success is often difficult to assess because the criteria for success—system quality, information quality, use, user satisfaction, individual impact, and organizational impact—are not easy to accurately measure.

Who gets highest salary in IT company? ›

Top 10 Highest Paid Jobs in IT Sector in 2023
  • Data Scientist.
  • DevOps Engineer.
  • Big Data Engineer.
  • Machine Learning Engineer.
  • AI/ML Architect.
  • IoT Solutions Architect.
  • Cloud Architect.
  • Blockchain Developer.
May 22, 2023

What is the highest paying IT company? ›

Highest-paying Technology Companies
Top Tech CompaniesEarly Career Median SalaryMid-Career Median Pay
14 more rows

How to answer why do you think you are a good fit for this role and what sets you apart from other candidates? ›

Pick a few of your strengths that relate to the job requirements, and use them as the core for your answer about what makes you stand out among other candidates. These can be professional skills, areas of expertise, personal qualities, or any relevant experience.

What makes you the ideal candidate for this position project manager answer? ›

To be a successful project manager, you should possess multiple project management skills like leadership skills, communication skills, negotiation skills, and time management skills, to name a few.

Can you let us know why you decided to apply for this position? ›

'I see the role as a way of developing my career in a forward-thinking/well-established company/industry as…' 'I feel I will succeed in the role because I have experience in/softs skills that demonstrate/ I've taken this course…' 'I believe my skills are well-suited to this job because…”

What makes you stand out from the rest answers? ›

Appreciate others

Most people do not appreciate others because of their personal ego problems or the jealousy factor. If you wanna stand out from the rest. Even if you do not like that person, but that person is worthy of some appreciation then do it. Nobody is going to tax you on that.

What do you say in Tell me about yourself? ›

Your answer to the "tell me about yourself" question should describe your current situation, your past job experience, the reason you're a good fit for the role, and how you align with the company values. Tell the interviewer about your current position and a recent big accomplishment or positive feedback you received.


1. Program Manager Responsibilities - Project Management Training
2. What Does a Project Manager Do [THE ROLE OF THE PM]
(Adriana Girdler)
3. Program Manager | Job Description of Program Manager | The Role of a Program Manager
(Project Management WES)
4. MAKE MORE: Project Management Side Hustles, Influencing, and Promotions
(Online PM Courses - Mike Clayton)
5. Project Manager Roles And Responsibilities | What Does Project Manager Do? | PMP | Simplilearn
6. TECHNICAL PROJECT MANAGER Interview Questions & Answers!


Top Articles
Latest Posts
Article information

Author: Catherine Tremblay

Last Updated: 09/22/2023

Views: 6032

Rating: 4.7 / 5 (67 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Catherine Tremblay

Birthday: 1999-09-23

Address: Suite 461 73643 Sherril Loaf, Dickinsonland, AZ 47941-2379

Phone: +2678139151039

Job: International Administration Supervisor

Hobby: Dowsing, Snowboarding, Rowing, Beekeeping, Calligraphy, Shooting, Air sports

Introduction: My name is Catherine Tremblay, I am a precious, perfect, tasty, enthusiastic, inexpensive, vast, kind person who loves writing and wants to share my knowledge and understanding with you.